> For the complete documentation index, see [llms.txt](https://help.mywallet.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.mywallet.io/intro/transfers/how-to-track-a-crypto-transaction.md).

# How to track a crypto transaction (TXID, status, confirmations)

When you send crypto, the wallet can show “In progress” for a while. That’s normal. The simplest way to understand what’s happening is to track the transaction using its **TXID** in a blockchain explorer.

## Step-by-step: track a transfer in My Wallet

{% stepper %}
{% step %}
Open your **Activity** feed.
{% endstep %}

{% step %}
Tap the transfer you want to check.
{% endstep %}

{% step %}
Open the transaction in a **blockchain explorer** to see the full status and details.
{% endstep %}
{% endstepper %}

## What is TXID, and why it matters

**TXID** is the transaction ID (hash). Think of it as a universal receipt that any explorer can show. It’s the best thing to share with a merchant or support when you need to prove that you sent a payment.

## What “confirmations” mean

After a transaction is included in a block, it can receive confirmations. More confirmations generally means more certainty that the transaction is final.

In practice:

* A transaction can be visible in an explorer before it is fully confirmed.
* Some services wait for a specific number of confirmations before crediting a deposit.

## Why a transaction can be “pending”

Common reasons include:

* The network is busy.
* The fee is not high enough for current conditions.
* The recipient service is waiting for more confirmations.
* You used the wrong network or missing memo/tag for a deposit flow.

## If the recipient says “we did not receive it”

Send them:

* The **TXID**.
* The explorer link.
* The network used (TON, TRON, Solana).

This is usually enough to resolve the situation quickly.

## Related articles

* [How to check the transaction status?](/intro/transfers/how-to-check-the-transaction-status-where-to-find-the-txid-hash.md).
* [How to find my Transaction ID (TXID)?](/intro/transfers/how-to-find-my-transaction-id-txid.md).
* [What is a Transaction ID (TXID)?](/intro/introduction-to-crypto-and-my-wallet/what-is-a-transaction-id-txid.md).
* [What is a blockchain explorer? How do you use it?](/intro/introduction-to-crypto-and-my-wallet/what-is-a-blockchain-explorer-how-do-you-use-it.md).
* [What should I do if the transfer has failed?](/intro/transfers/what-should-i-do-if-the-transfer-has-failed.md).