> For the complete documentation index, see [llms.txt](https://help.mywallet.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.mywallet.io/intro/frequently-asked-questions/what-if-an-error-occurred-during-a-transaction.md).

# What if an error occurred during a transaction?

Possible issues and solutions:

#### 🚫 1. Insufficient Funds for Fees

If you see an error indicating that you need to top up your wallet, please do so.

#### 😰 2. Insufficient Balance to Connect Bot, Claim Drop, Purchase, etc.

Check how much and which currency is needed for the specific game. Typically, TON is required.

#### 😬 3. Errors like "Oops, something went wrong", "Contract validate error", etc.

Please [**contact our support team**](/intro/support-and-contacts.md) immediately.


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